African Butterfly Restringing Service

Give your African Butterfly Hair Comb the love it deserves! Our products are crafted with love and creativity, and like all artistic creations, they deserve tender care. To keep them looking their best, avoid exposure to water, heat, or chemicals. Gently clean with a soft, dry cloth as needed. Note that exposure to these elements will void our one-year guarantee.

In addition, when using our clear hair combs, be gentle, as the teeth are less flexible than our standard plastic combs and require a softer touch.

Because of the product's strength and durability, our products come with a one-year guarantee on the elastic and the comb. Guarantee will not apply if exposed to hair products or excessive sunlight or water. Please note: It is strongly suggested not to submerse any of our combs in water, especially chlorine or salt. This will void the guarantee and will damage your comb.

Please make sure your comb is an Original! Imposters may be less (or more) expensive, but they will not hold up as long as the Original African Butterfly Hair Comb. Our combs are patented!

It is very important to note that when you place your order with African Butterfly, what you see on your screen is what gets delivered to your door! We do not substitute. Even though most of our combs are one of a kind, in rare instances we do sometimes get multiples of the same comb. Also remember that our products are beaded by hand and slight irregularities may occur. Colors also may vary from our computer screen to yours. 

Our company supports Fair Trade and is proud to be helping families defeat poverty with a hope of a better tomorrow.

Africanbutterfly.com wants you to be happy with your purchase and have a pleasant shopping experience with us. Therefore, we are offering 100% risk-free, satisfaction guarantee returns up to 14 days from delivery date of your items. If for any reason you are not completely satisfied with your purchase, the hair combs do not work for you, the size doesn't work for you, you change your mind, or for any reason whatsoever, simply send it back to us, and we will return you 100% of your money back (excluding original shipping costs) - no questions asked. We will also provide you with a Free Postage Paid Return Label, to ensure that your return process is seamless and easy. Some restrictions do apply. Please note, we can only offer this during the first 14 days from the time of delivery. 100% risk-free satisfaction guarantee applies to orders shipped within the U.S. only.

Please see our Return Policy for important detailed instructions for your return.

If you would like to submit a return request, please click here.